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DELTA

Tech Tips

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Frequently Asked Questions

Use the search box to browse our most frequently asked questions for solutions about using learning technologies.

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  1. WolfWare
  2. Get Help
  3. Blackboard Collaborate
  4. Tools
  5. Distance Education
  6. Teach
  7. Moodle
  8. Learn
  9. Multimedia
  10. About us
  11. Mediasite
  12. LMS Services
Search Parameter(s):
Total Result(s): 146
  1. I would like more information about WolfWare Classic?
  2. How do I request a WolfWare Classic course locker?
  3. How do I redirect the URL for one class section to another URL?
  4. Mail sent to/from a WolfWare address is bouncing. How can this be fixed?
  5. In WolfWare Classic, how do I add someone to the class roll who is not registered for the course?
  6. I need to be listed as an instructor for a course.
  7. What is my course URL and the corresponding location of the course locker in AFS file space?
  8. What are the read-write permissions on a WolfWare Classic course locker?
  9. Where do students access WolfWare Classic courses and content?
  10. How do I put content into a WolfWare Classic locker if I am not on an Eos/Unity computer with access to AFS?
  11. How do I put files into a WolfWare Classic course locker ?
  12. How do I create links between files in my WolfWare Classic course locker?
  13. Where do I place audio, video, and other media files in a WolfWare Classic course locker?
  14. A video (or audio) file in the wrap directory of my WolfWare Classic locker will not play.
  15. I am having problems putting content into my WolfWare Classic course locker and/or displaying it.
  16. Where do I find the instructor tools to administer my WolfWare Classic course locker?
  17. What tools are available in WolfWare Classic, and how does the instructor access them?
  18. How do I change my WolfWare Classic home page link to another URL, e.g., common, another section, off-site etc.
  19. How do I change the course catalog description, prerequisites, or other content on a WolfWare Classic course boilerplate page?
  20. Where do I place restricted materials in my WolfWare Classic course locker?
  21. How does WolfWare Classic handle cross-listed courses?
  22. What email lists are automatically created for a Wolfware?
  23. What is the Anonymous Feedback tool that is listed under Mailing List Management on the Admin Tools page?
  24. How do I use WolfWare submit from campus labs? How do I submit from home?
  25. Where are the files stored that students submit via WolfWare Submit, and how do I retrieve them?
  26. How secure is WolfWare Submit?
  27. Can instructors create groups in WolfWare Submit for group submission of assignments?
  28. What is a WolfWare PREP locker and how do I get one?
  29. What is a WolfWare PARK locker, and how do I retrieve it?
  30. Non-course content, inappropriate linking, or other misuse of the courses.ncsu.edu server and URLs.
  31. Where do I put material that can be accessed across semesters, even if the course is not currently being taught?
  32. I cannot access WRAPed files in my WolfWare course.
  33. How do I give my TA access to my WolfWare course locker?
  34. How can a multi-section course share a common home page and web materials?
  35. I know I am enrolled in my class, but WolfWare says that I am not.
  36. I'd like to use my current WolfWare again next semester. How do I do that?
  37. I need a gradebook program in WolfWare Classic.
  38. How do I copyright protect my images using Wolfware?
  39. Where do I download Respondus?
  40. Can you make copies of third-party media (e.g., PBS shows) for my students?
  41. What content would I put on a CD or DVD for my students?
  42. How do I schedule a video conference with the help of DELTA VCS?
  43. How many sites can I connect to in a video conference provided by DELTA VCS?
  44. How can I reserve a distance education classroom?
  45. I have a federal or state grant and need to produce a video. Can DELTA VCS help?
  46. Can DELTA VCS convert my VHS tape to DVD?
  47. What instructional tools are available in the distance education classrooms?
  48. What does it cost to use the distance education classroom?
  49. What production services does DELTA Video Communication Services offer?
  50. How do I sign up for a DELTA workshop?
  51. Where can I get page layout templates to make a website for my course?
  52. How do I get an accessibility review of my website?
  53. How do I get a proctor for the exams I am giving?
  54. I'd like training for a specific instructional technology that is not on your schedule; what options are available to me?
  55. What is Second Life?
  56. What kinds of workshops does DELTA teach?
  57. How do I know if my website is accessible?
  58. How do I edit my profile in Moodle?
  59. Which web browser works best with Moodle?
  60. How do I create a Moodle space for a class?
  61. What password is required for the Mediasite system?
  62. My Mediasite presentation isn't loading
  63. Mediasite comes up when I view a presentation, but the video won't play and the Notes pane is blank
  64. I'm having problems viewing a Mediasite presentation, what should I try first?
  65. Mediasite is being blocked by my network security sytem.
  66. How can I resize the content windows in Mediasite?
  67. Where can I find the attached files in a Mediasite presentation?
  68. Who do I contact to set up a Mediasite presentation?
  69. How does Guest access work in Moodle?
  70. How do I copy content from one Moodle course to another?
  71. Where do I go to get started using clickers in the classroom?
  72. How do I get to the LearnTech office?
  73. How do I add or remove people in my Moodle course?
  74. How do I adjust the availability of my Moodle course?
  75. What are the different roles in a Moodle course?
  76. How can I open my Mediasite lectures to non-NCSU viewers?
  77. How do I take a screenshot?
  78. Why can't I see the option to speed up my Mediasite recording?
  79. "Psychedelic" colors in Mediasite video playback
  80. What software do I need to install to watch a Mediasite presentation?
  81. What configuration do you recommend for viewing Mediasite presentations?
  82. I'm getting an "Access denied" error when trying to view a Mediasite presentation.
  83. How do I add a non-NCSU person to my Moodle course?
  84. How can I grade a student's quiz attempt in Moodle that hasn't been submitted?
  85. How can I register my Clicker using the Moodle TurningPoint plug-in?
  86. How can I upload TurningPoint (Clicker) session data to my Moodle course?
  87. How do I request a Moodle space for a project that is not a course?
  88. How do I make a Moodle quiz (or other assessment) available only to specific students?
  89. How do I upload quizzes from Respondus to Moodle?
  90. How do I submit my final course grades from Moodle to Registration and Records?
  91. What is the website for NC State's installation of Blackboard Collaborate?
  92. How do I invite participants to a Blackboard Collaborate session?
  93. What instructions do participants need in order to join my Blackboard Collaborate session?
  94. What equipment do I need to participate in a Blackboard Collaborate session?
  95. What are the system requirements for Blackboard Collaborate?
  96. How do I access recordings of previous Blackboard Collaborate sessions?
  97. How do I create a Blackboard Collaborate session?
  98. How do I solve audio problems like feedback and echoes in my Blackboard Collaborate session?
  99. How do I prepare my session participants to use Blackboard Collaborate?
  100. What slideshow software can I use with Blackboard Collaborate?
  101. I can't connect to Blackboard Collaborate: "Unable to launch specified application - category: Invalid Argument Error."
  102. I can't connect to Blackboard Collaborate and I get a "Java Web Start" error.
  103. How do I clear my Java cache?
  104. I can't connect to Blackboard Collaborate and I get the error: "connection failed - conference is locked."
  105. I can't connect to Blackboard Collaborate and I get the error: "connection failed - direct call failed."
  106. Blackboard Collaborate error: Unable to Launch Specified Application - Category: Download Error. Unable to Load resource.
  107. What do I do if I keep getting disconnected from my Blackboard Collaborate session?
  108. Nothing happens when I try to connect to a Blackboard Collaborate session and/or I am taken to a list of all sessions.
  109. How do I log into a Blackboard Collaborate session?
  110. How do I save offline versions of my Collaborate recordings?
  111. How can I easily find all of my Collaborate recordings?
  112. How do I know what version of Collaborate Publish to install?
  113. How do I get instructor access to a course in Moodle that someone else taught in the past?
  114. How do I play Mediasite presentations on a mobile device?
  115. How do I combine multiple class rosters into a single Moodle site?
  116. What is Respondus?
  117. Can my students use Blackboard Collaborate without an instructor present?
  118. What makes the Moodle Blackboard Collaborate plug-in different from a regular Blackboard Collaborate session?
  119. How can I see who's attended a Blackboard Collaborate session?
  120. Why am I having issues connecting to Blackboard Collaborate sessions using Google Chrome?
  121. How do I import my PowerPoint presentation into a Blackboard Collaborate session if I get an error during the import process?
  122. As a student, can I use Blackboard Collaborate?
  123. How do I save offline versions of my Blackboard Collaborate recordings?
  124. How do I import a text file to Respondus?
  125. How can I find out more about using Respondus?
  126. How do I register a publisher test bank using the Respondus Test Bank Network?
  127. How can I email my class in Moodle?
  128. How do I save offline versions of my Blackboard Collaborate recordings?
  129. What do I need to do to get started using Blackboard Collaborate?
  130. What is Blackboard Collaborate?
  131. How do I create a quiz in Blackboard Collaborate?
  132. I am encountering a server certificate error when I use Collaborate Publish on a PC.
  133. I am unable to join a session because Java will not launch on Mac OS X
  134. Application Sharing keeps crashing on my Mac OS X.
  135. WebTour feature is not opening in Collaborate window on Mac 10.7+.
  136. How do I find Blackboard Collaborate session recordings that were created in Moodle?
  137. What is WolfWare?
  138. What is Moodle?
  139. How do I access my online courses?
  140. Why can't I log in to my Moodle course?
  141. Why do I get the message "This course is currently unavailable to students" in Moodle?"
  142. How do I navigate between my Moodle courses?
  143. Where do I go for help with WolfWare and other online tools?
  144. When will students have access to my Moodle class?
  145. What are the main differences between Moodle 1.9 and Moodle 2.3?
  146. How do I allow people to self-enroll into my Moodle Project Space?

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