Zoom is a web conferencing application that can be used for online meetings, webinars, chat, mobile collaboration and other types of online communication. NC State instructors can use Zoom in their courses to conduct synchronous online class meetings or to hold online office hours.
As a videoconferencing tool, Zoom can be used for presentations, class discussions, exam reviews, guest lectures or class group work. Zoom also offers two separate add-ons for Google Calendar and Gmail. The add-ons allow you to schedule, join, and manage meetings via Zoom directly from your calendar or email. Instructions for enabling Zoom add-ons can be found in How to Install the Zoom Add-On for Google (Google Doc).
NC State’s license includes a Pro account for active university employees and students. All university employees and students with an active “@ncsu.edu” email address can create and host Zoom meetings.
Zoom help and support
For local support, contact DELTA’s LearnTech Help Desk.
All NC State Zoom users can also contact Zoom support directly. Zoom provides 24×7 support via live chat and telephone.
- Live chat: Select the speech bubble icon in the lower right of any page on Zoom’s website, then ask the chatbot to speak to a representative.
- Telephone: Call 888-799-9666 and select 2 for support.
If you want to explore support materials on your own, check out the following resources: