Get Help

Help is just a click away. Use the links below to find the best resource for the help you need.

Search the Knowledge Base

Help yourself to information about learning technologies by searching our library of FAQs, job aids, QuickTraining video tutorials, articles and reports.

Browse the LearnTech YouTube Channel

Watch short videos on key teaching and technology tips.

Get Assistance from the LearnTech Help Desk

Get hands-on support with learning technologies such as WolfWare, Moodle or Panopto. Submit a request and a LearnTech consultant will assist you.

Request an Instructional Consultation

Ask for in-depth, one-on-one assistance with instructional design, teaching strategies, accessibility, course redesign or incorporating new learning tools into your course.

Learn as a group. If you have a team or faculty work group of seven or more people (comprising instructional faculty and the staff and/or graduate students working with that faculty), you can request a custom workshop.

Request Video and Media Production Help

Consult our video and media production experts on ways to capture instructional content or events for your course.

Video and Media Production rate card.

Reserve a DELTA Classroom

Request an enhanced technology classroom with online and digital education capabilities with the DELTA Reservation Form.

Browse the Teaching Resources Website

Browse the different ways to use academic technology in your classroom at NC State.

Browse Enterprise Digital Media Services

Enterprise Digital Media (EDM) provides NC State with enterprise-level course content service and support in many areas, including Zoom, Panopto, DELTA classroom support, and technology-enhanced classroom configuration. Discover more about EDM services.

Online and Distance Education Students: Looking for Help?

Get help with an Online and Distance Education program or course via the Online and Distance Education website or by calling (919) 515-9030 or (866) GO STATE (toll free).

Not sure where to start? Call the LearnTech help desk at 919.513.7094 or complete a LearnTech request form.