June 2019 Mediasite Administrator Update

MSX 2019

The Mediasite conference is four months away but you can lock-in a lower price now without needing to pay now. Details follow.

Conference: The annual Mediasite conference (formerly known as “Unleash”) has always been held in Madison, Wisconsin, Sonic Foundry’s (SOFO) home. This year the conference heads to sunnier climes and the unique city of Austin, Texas. MSX 2019 takes place Monday October 28 – Wednesday October 30, 2019, at the AT&T Executive Education and Conference Center in downtown Austin.

Registration: Register now, pay later: There is an option you can select in the registration process to register now and pay by July 31. At the time this is being written (June 6, 2019), MSX registration is $795. At some point it will go up to $995. If you know you’re going to go, it’s in your best interests to register now and get a lower conference rate.

Discount: Very important! In addition to the current reduced rate, we have a discount coupon code to use for an additional $200 off MSX 2019 registration. Use the code TM200 when you reach that point in the registration process for the discount.

Training: Boot Camps are offered (for an extra $399) on Monday afternoon October 28, from 12:30 – 4:30. Sonic Foundry is offering Beginner and Intermediate Mediasite Admin “Boot Camps” for those who want a 5 hour immersive training experience. The Boot Camps run concurrently.

Beginner Boot Camp will focus on creating content with My Mediasite; Intermediate Boot Camp is for Mediasite Administrators. SOFO offers virtual boot camps throughout the year. The MSX Boot Camps are in person. Go here for Bootcamp descriptions, but note that registering for MSX Bootcamps is done via your MSX registration.  

The MSX 2019 Agenda is available. Monday activities are in the afternoon. There are tours of a Dell data center and the UT McCombs School of Business.

Hotel rooms at the conference hotel, the AT&T Executive Education and Conference Center are separate from Registration, but use the Travel link through the MSX 2019 website to get the SOFO discounted rate of $199.00 per night. The conference website states: As a MSX attendee, you are responsible for your own lodging. A room block with a discounted rate of $199/night is available until September 27, 2019.

More information from SOFO is below:

Our flagship community conference, Mediasite Experience 2019, is moving to Austin, Texas! This social event of the year in our close-knit Mediasite community is a revamped, ultra-exclusive summit-style two-day event, replacing our Unleash user conference that was held in Madison, Wis. for the past 12 years. Hundreds of customers in healthcare, higher education and the enterprise from all around the world will collaborate in Austin and online to learn how to increase the impact and adoption of video in their organizations. We made a strategic decision to choose Austin as the first new location of MSX, because we wanted a city that shared many of the same attributes as Madison. We’re excited to head south, deep in the heart of Texas, next October and start new traditions.

Registration for Mediasite Experience 2019, which takes place Oct. 28 to 30, is open now.

Mediasite.wolfware transitions May 2019

  • The colleges/departments below migrated to mediasite.wolfware during the May maintenance window.
    • CVM
    • CHASS
    • McKimmon
    • IES
  • These entities will (or already are) recording on mediasite.wolfware.
  • Content on the pre-existing instances remains accessible.
  • Content can be moved by request, but note that all existing links will break. Moving pre-existing content to mediasite.wolfware requires new links.
  • COE will transition later.

Re-naming Recorders

All recorders on the mediasite.wolfware instance must be named with the new naming convention this summer, which is below. Reminder: Re-naming recorders requires that you get a new certificate for each recorder and the appropriate IT person in your college/department is notified.

Naming Conflict

In some colleges/departments the naming convention below is already being used by the classroom PC. If that is the case, please name the Mediasite recorder with the suffix -01 (even though there’s only one recorder in the room) to distinguish it from the classroom PC.

New Recorder Naming Convention:

Recorder Owner-BldgRoom

For example: OIT manages the one recorder in Schaub Hall 106

Recorder Name: OIT-SFS106

For multiple recorders in a single room:

Recorder Owner-BuildingRoom-Recorder Number

For example: DELTA manages two recorders in Park Shops 130

1st Recorder Name: DELTA-PS130-01

2nd Recorder Name: DELTA-PS130-02

Current campus building abbreviations can be found here: https://facilities.ofa.ncsu.edu/bldg/buildings/

Mediasite University Training Materials

  • Sonic Foundry’s Mediasite U has a new look, new materials and a new URL.
  • The URL is https://learn.mediasite.com/ and SOFO log-in is not required to view the material
  • Courses are divided into 4 categories, for these roles: Learner, Instructor, Application Administrator and Server Administrator.
  • Each module has multiple videos. For example “Up and Running with Your Recorder” has 21 separate video “lessons” covering how to set up and connect recorders, with a separate lesson for each recorder hardware version.

There are new training videos for content creators to which you can direct your faculty:

Uploading Your First Video Presentation  


Sharing Your Mediasite Presentations  


Editing Your Video Presentation  


Recording Your Screen With Mediasite Desktop Recorder  


Enhancing Your Presentations With Engagement


Note from Sonic Foundry

Recorder software images and versions are dot odd numbers, and

Server versions are dot even numbers.

  • After the 7.1 recorder version series, the next recorder iteration will be 7.3.xx,
  • The next server version after the 7.2 series will be 7.4.xx.

Links to Resources

Sonic Foundry

Sonic Foundry Mediasite University

Mediasite YouTube channel

Sonic Foundry Moodle/Mediasite videos

My Mediasite Version 7.2 videos

Sonic Foundry Technical Support website (requires login based on support contract)


DELTA Knowledge Base Articles

DELTA Mediasite Help Desk: mediasite-help@ncsu.edu

DELTA Mediasite Testing Environment

DELTA Wolfware Maintenance Calendar

DELTA Learntech Help Desk learntech@ncsu.edu

NC State

NC State Help Desk help@ncsu.edu

NC State SysNews https://sysnews.ncsu.edu/

NC State Closed Captioning Contract Information

Current NC State Mediasite server, recorder disc image and software versions

Production – Single Instance

  • Mediasite.wolfware server version: 7.2.2 Build 2883
  • Recorder disc image 7.3.2
  • Recorder version 7.3.2 Build 1915
  • Mediasite Desktop Recorder 2.5 Build 1081

Production – College/Department Instances

  • Server version: 7.0.30, Build 3808
  • Recorder disc image 7.1.14
  • Recorder version 7.1.14 Build 5028

Testing (7.2)

  • Test server: 7.2.2, Build 3196
  • Recorder disc image 7.3.2
  • Recorder version 7.3.2 Build 1923
  • Mediasite Desktop Recorder 2.5 Build 1193

SOFO most recent release

  • Server version: 7.2.2, Build 3196
  • Recorder disc image 7.3.2
  • Recorder version 7.3.2 Build 1923
  • Mediasite Desktop Recorder 2.5 Build 1193

Testing Your Production Workflow

The Mediasite testing environment is available 24/7.

  • Test server: 7.2.2, Build 2883
  • Recorder disc image 7.3.2
  • Recorder version: 7.1.14 Build 5028 (works, but unable to push from Portal)
  • Recorder version 7.3.2 Build 1923

All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website.

Closed Captioning

When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning is on the OIT Accessibility website:


More Information

For any Mediasite information or to send Mediasite help requests, email


Mediasite maintenance windows and any enterprise-wide issues are posted on Sysnews: https://sysnews.ncsu.edu/

DELTA Updates and Maintenance Schedule: https://wolfware.ncsu.edu/updates-maintenance/

Sonic Foundry Contact Information

General information mediasite@sonicfoundry.com.

Customer Support website: Mediasite Customer Assurance Portal

Customer Support phone: 877.783.7987