May 2019 Mediasite Administrator Update

May 2019 Maintenance Window


Major maintenance of DELTA systems take place from Tuesday May 13 through Saturday May 18, 2019. Service disruptions could occur at any time during the maintenance window. Updates post to SysNews.

Mediasite.wolfware transitions May 2019

  • All remaining college instances, except College of Engineering, will migrate to mediasite.wolfware during the May maintenance window.
    • CVM
    • CHASS
    • McKimmon
    • IES
  • All that’s needed to transition is to point recorders to mediasite.wolfware and start recording. Old content still being used can remain on old instances.
  • COE will transition later.

Re-naming Recorders

All recorders on the mediasite.wolfware instance must be named with the new naming convention this summer, which is below. Reminder: Re-naming recorders requires that you get a new certificate for each recorder and the appropriate IT person in your college/department is notified.

New Recorder Naming Convention:

Recorder Owner-BldgRoom
For example: OIT manages the one recorder in Schaub Hall 106
Recorder Name: OIT-SFS106
For multiple recorders in a single room:
Recorder Owner-BuildingRoom-Recorder Number
For example: DELTA manages two recorders in Park Shops 130
1st Recorder Name: DELTA-PS130-01
2nd Recorder Name: DELTA-PS130-02
Current campus building abbreviations can be found here:

Mediasite University Training Materials

  • Sonic Foundry’s Mediasite U has a new look, new materials and a new URL.
  • The URL is and SOFO log-in is not required to view the material
  • Courses are divided into 4 categories, for these roles: Learner, Instructor, Application Administrator and Server Administrator.
  • Each module has multiple videos. For example “Up and Running with Your Recorder” has 21 separate video “lessons” covering how to set up and connect recorders, with a separate lesson for each recorder hardware version.

There are new training videos for content creators to which you can direct your faculty:

Uploading Your First Video Presentation  

Sharing Your Mediasite Presentations

Editing Your Video Presentation

Recording Your Screen With Mediasite Desktop Recorder  

Enhancing Your Presentations With Engagement  

Note from Sonic Foundry

Recorder software images and versions are dot odd numbers, and

Server versions are dot even numbers.

  • After the 7.1 recorder version series, the next recorder iteration will be 7.3.xx,
  • The next server version after the 7.2 series will be 7.4.xx.

Links to Resources

Sonic Foundry

Sonic Foundry Mediasite University

Mediasite YouTube channel

Sonic Foundry Moodle/Mediasite videos

My Mediasite Version 7.2 videos

Sonic Foundry Technical Support website (requires login based on support contract)


DELTA Knowledge Base Articles

DELTA Mediasite Help Desk:

DELTA Mediasite Testing Environment

DELTA Wolfware Maintenance Calendar

DELTA Learntech Help Desk

NC State

NC State Help Desk

NC State SysNews

NC State Closed Captioning Contract Information

Current NC State Mediasite server, recorder disc image and software versions

Production – Single Instance

  • Mediasite.wolfware server version: 7.2.2 Build 2883
  • Recorder disc image 7.3.2
  • Recorder version 7.3.2 Build 1915

Production – College/Department Instances

  • Server version: 7.0.30, Build 3808
  • Recorder disc image 7.1.14
  • Recorder version 7.1.14 Build 5028

Testing (7.2)

  • Test server: 7.2.2, Build 2883
  • Recorder disc image 7.3.2
  • Recorder version 7.3.2 Build 1923

SOFO most recent release

  • Server version: 7.2.2, Build 2883
  • Recorder disc image 7.3.2
  • Recorder version 7.3.2 Build 1923
  • Mediasite Desktop Recorder 2.5 Build 1081

Testing Your Production Workflow

The Mediasite testing environment is available 24/7.

  • Test server: 7.2.2, Build 2883
  • Recorder disc image 7.3.2
  • Recorder version: 7.1.14 Build 5028 (works, but unable to push from Portal)
  • Recorder version 7.3.2 Build 1923

All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website.

Closed Captioning

When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning is on the OIT Accessibility website:

More Information

For any Mediasite information or to send Mediasite help requests, email

Mediasite maintenance windows and any enterprise-wide issues are posted on Sysnews:

DELTA Updates and Maintenance Schedule:

Sonic Foundry Contact Information

General information

Customer Support website: Mediasite Customer Assurance Portal

Customer Support phone: 877.783.7987