July 2017 Mediasite Administrator Update

Mediasite Users Group meeting

Wednesday July 11 in Park Shops 130 from 1:30pm-3pm. The most important item on the agenda is discussed below.

Important: SSL Security and Mediasite recorders

Mediasite recorders should be upgraded to the 7.1.13 image (available soon) and 7.1.13 version software before the Fall semester.

Here’s why: Mediasite recorders are not compliant with the University SSL encryption standard, which is TLS 1.2. The University moved to it last Fall, which is when it was discovered Mediasite recorder software couldn’t run it.  Older versions of SSL/TLS encryptions have been deprecated due to security flaws.  Additionally, the 7.1.13 recorder image includes important Microsoft security patches related to the recent world-wide cyber attacks as well as several older known vulnerabilities.

As of version 7.1.12, Mediasite recorders can run TLS 1.2. Most Mediasite recorders did not upgrade to that version because it came out in the middle of the academic year. Because of those circumstances, OIT has essentially given Mediasite recorders a “free pass” to run earlier versions of SSL.  However with the additional security patches it is strongly recommended to move to the 7.1.13 image version.

Mediasite recorders on 7.1.xx image versions can upgrade to 7.1.13 image and recorder version via a push from the server. Details are forthcoming.

July Server Maintenance

DELTA Mediasite server maintenance date is Saturday, July 15th. Windows updates will be installed at 5:00 AM.

Testing Your Production Workflow

The Mediasite Test server has been updated to 7.0.30, Build 3699. The Mediasite testing environment is available 24/7. The 7.1.13 image will be available soon and the 7.1.13 recorder application version is currently available in the testing environment.

  • The test server is on version 7.0.30, Build 3699.
  • The Production server is also on 7.0.30, Build 3699.
  • The most recent recorder image is 7.1.11 (7.1.13 will be available soon.)
  • The most recent recorder version is 7.1.13 Build 4318
  • Both are available on test and production servers

Standard testing info:

  • Every Mediasite Instance is on the test server.
  • You have access to your test Instance, 24/7.
  • The URL is identical to your production instance URL except “-testing” is inserted after the college/department name, such as delta-testing, coe-testing, textiles-testing, etc.  
  • If you experience any difficulties, email mediasite-help@ncsu.edu.

All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website.

Closed Captioning

When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning is on the OIT Accessibility website:


More Information

For any Mediasite information or to send Mediasite help requests, email


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DELTA Updates and Maintenance Schedule: https://wolfware.ncsu.edu/updates-maintenance/

Sonic Foundry contact information

General information mediasite@sonicfoundry.com.

Customer Support website: Mediasite Customer Assurance Portal

Customer Support phone: 877.783.7987

As always, For any NC State Mediasite information or help requests, email mediasite-help@ncsu.edu.