January 2017 Mediasite Administrator Update

Highlights:

  • Mediasite User Group meeting February 1.
  • Mediasite Maintenance Saturday, January 14.
  • New recorder software available for testing.

MUG Meeting — Save the Date!

The next NC State Mediasite Users Group meeting is:

February 1, 2017, from 2-3:30 p.m. in Poe Hall, Room 202.

The agenda is forthcoming and will be sent to the Mediasite email list.

DELTA Location

DELTA offices moved in December and are now located in the Center for Technology and Innovation (CTI) building on Centennial Campus, on the southwest corner of the Main Campus Drive and Research Drive intersection. The new address is:

1010 Main Campus Drive
Center for Technology and Innovation
Suite 220
Raleigh, NC 27695

Campus Box is still 7113. All DELTA email and phone numbers remain the same.

New Recorder Version Released

Sonic Foundry released recorder software version 7.1.12, Build 3840 on December 8. We have updated the test environment so it is available for testing, details below.

For your convenience, the Release Notes are below. Please familiarize yourself with the new features, bug fixes and known issues and test your production workflow accordingly.

Testing Your Production Workflow

The Mediasite testing environment is available 24/7.

  • The test server is on version 7.0.28.
  • The most recent recorder image is 7.1.11,
  • The most recent recorder version is 7.1.12 Build 3840.
  • Version 7.1.12 Build 3840 requires image 7.1.10 or 7.1.11.
  • Every Mediasite Instance is on the test server.
  • You have access to your test Instance, 24/7.
  • The URL is instancename-testing.online.ncsu.edu/online/manage
  • If for some reason you can’t log in, or someone on your team can’t log in, contact us at mediasite-help@ncsu.edu.

All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website. See below for the 7.1.12 Build 3840 notes.

January Server Maintenance

The next scheduled monthly Windows Updates for the Mediasite servers is Saturday, January 14 from 5 a.m. to 6 a.m.

For further information and future updates, please see the Updates and Maintenance Schedule: https://wolfware.ncsu.edu/updates-maintenance/

Closed Captioning

When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning contract and contract rates can be found here:

https://accessibility.ncsu.edu/multimedia/internal/providers.html

More Information

For any Mediasite information or to send Mediasite help requests, email

mediasite-help@ncsu.edu.

Subscribe to Mediasite updates by sending the message “subscribe mediasite” to mj2@lists.ncsu.edu.

Unsubscribe to Mediasite updates by sending the message “unsubscribe mediasite” to mj2@lists.ncsu.edu.

Mediasite Recorder Version 7.1.12, Build 3840 Release Notes

7.1.12 Build 3840

 

Category Highlight Features
Recorder Software Performance
Publishing Provide the ability to automatically publish MP4 presentations to a network drive or attached storage.
Recovery Add presentations to presentations page prior to recovery and display recovery progress while recovering.
Recording Added the ability to insert chapters into a presentation while recording.
Recorder Software & Configuration Settings Interface Added the ability to display and set the current default template in the Recorder interface.
Settings Interface Check the Support Portal for newer version of software on startup. Check the Support Portal for a newer version of the software when checking for updates from the system settings page.
Recording Interface Improve the appearance and functionality of the audio meter, audio slider, and audio source properties.
Settings Interface Combine the image advance presets and image processing pages.
Recording Interface Display signal information for out of range signals.
Security Enabled setting to provide support for TLS 1.2 communication between Mediasite Video Platform and the Recorder.
Recording Interface Added vertical and horizontal position sliders to the video source properties for analog devices on RL120-R1 Recorders.
Logging Log the reason for reboots and shut downs in the Windows event logs.

 

Major Fixes

7.1.12 Build 3840

Log Number Resolution
#44916 Fixed the problem in Recorder where the selecting the IP device Reconnect button removed the IP device as the selected capture source.
#44921 Fixed the problem in Recorder where the remote audio slider was reset after refreshing the page.
#44928 Fixed the problem in Recorder where the IP device status did not update if connection to the device was lost.
#44930 Fixed the problem in Recorder where excessive logging occurred if connection to an IP device was lost.
#44989 Fixed the problem in Recorder where refreshing the Recorder application after opening a Smooth Streaming presentation on the local player made the Recover Presentation option available, which could lead to a failed recovery.
#45103 Fixed the problem in Recorder where resetting all settings deleted log files.
#43023 Fixed the problem in Recorder where deleting recovered presentations could leave empty folders in the recorded presentations directory.
#43200 Fixed the problem in Recorder where the stop command was not logged if a presentation was recovered.
#44594 Fixed the problem in Recorder where the wireless network name no longer updated when the Recorder lost signal to the network.
#44770 Fixed the problem in Recorder where Edge browser was detected as Chrome.
#44825 Fixed the problem in Recorder where the IP device status disconnected briefly when updating the device name or credentials.
#44878 Fixed the problem in Recorder where a presentation status reported ‘Recovered’ when recovery failed for presentations with short duration.
#44899 Fixed the problem in Recorder where Picture in Picture was displayed in both in and out views.
#44929 Fixed the problem in Recorder where the IP device was no longer listed in the input devices dropdown if connection to the IP device was lost.
#44944 Fixed the problem in Recorder where video could be displayed in the out view during a pause after the preview process had crashed and recovered.
#44988 Fixed the problem in Recorder where starting, stopping and pausing transitions were not always displayed in the user interface.
#44997 Fixed the problem in Recorder where presentations with pauses or signal changes could be unplayable in some browsers.
#45012 Fixed the problem in Recorder where presentation recovery was sometimes necessary because the first timestamp sent to the transcoder was not zero.
#45014 Fixed the problem in Recorder where many ‘older audio/video timestamp’ errors were logged when switching to an IP device.
#45046 Fixed the problem in Recorder where a low memory error could be displayed if the Recorder was running continuously without reboot for a number of days.
#45165 Fixed the problem in Recorder where the SSLConfirm.html page didn’t exist.
#45250 Fixed the problem in Recorder where dropped audio frames could lead to recording failures.
#45287 Fixed the problem in Recorder where Picture in Picture presentations sometimes required recovery when finished recording.
#45288 Fixed the problem in Recorder where a lengthy recording statistics file could cause a publishing failure.
#44169 Fixed the problem in Recorder where IP devices did not appear in device selection dropdown if the connection to the camera was down during Recorder startup.
#44468 Fixed the problem in Recorder where encoding settings could be deleted on an RL120-R1 if an unsupported default template was assigned to the Recorder.
#44483 Fixed the problem in Recorder where the user interface did not display property when disabling Explorer shell.
#44492 Fixed the problem in Recorder where the remote out preview did not render if the name used in the remote URL did not exactly match the Remote Access Recorder Name setting.
#44506 Fixed the problem in Recorder where audio output was observed on the Recorder settings pages if navigation from the Recorder page to the settings page occurred while stopping a recording.
#44507 Fixed the problem in Recorder where switching signals quickly on an RL830 or ML830 could cause a heap corruption.
#44587 Fixed the problem in Recorder where a modal window to enter a wireless network password did not appear if an invalid password was previously entered.
#44733 Fixed the problem in Recorder where the RecorderManagementHostexe.configfile could be corrupted when using the power management features from the Management Portal.
#44902 Fixed the problem in Recorder where the product would not start up correctly after an upgrade using the stand alone installer.
#44909 Fixed the problem in Recorder where there was inconsistent notification when adding or removing recording devices.
#44925 Fixed the problem in Recorder where some special characters were treated as invalid in wireless network profile username and password fields.
#44998 Fixed the problem in Recorder where the preview player didn’t play Video 2 or Video 3 when replaying the same presentation more than once.
#45107 Fixed the problem in Recorder where the broadcast access list was not respected.
#45108 Fixed the problem in Recorder where logging out from the remote interface sometimes didn’t remove media access correctly.
#45234 Fixed the problem in Recorder where presentations did not play back in the Recorder preview player if player information was cached on the Recorder.
#43721 Fixed the problem in Recorder where the video preview overlapped with the audio properties window while it was contracting.
#43813 Fixed the problem in Recorder where the Recorder application erroneously started up if it was missing important binary files.
#44294 Fixed the problem in Recorder where restarting the preview process was not reflected in the remote user interface.
#42940 Fixed the problem in Recorder where a loading icon did not appear when changing network settings from the network icon.
#42976 Fixed the problem in Recorder where the no device selected banner persisted after initially selecting a device.
#42683 Fixed the problem in Recorder where user was not notified that updating network settings can take 30 seconds or more.
#43129 Fixed the problem in Recorder where recovered presentations did not display presentation statistics.
#43421 Fixed the problem in Recorder where empty presentation folders were left in the My Mediasite Recorded Presentation directory.
#43883 Fixed the problem in Recorder where the Network Settings Connection Status did not automatically update without reloading the page.
#42069 Fixed the problem in Recorder where the option to Sync Encoding Settings resulted in an error if the Mediasite Connection ‘Remember Me’ element was unchecked, instead of prompting the user to log in.
#42138 Fixed the problem in Recorder where the Recorder would crash if changing input devices while a presentation with unsupported encoding settings was open.
#42519 Fixed the problem in Recorder where the total frames statistic was inaccurate.
#42668 Fixed the problem in Recorder where the error message for enabling remote power control was only briefly displayed.
#43206 Fixed the problem in Recorder where the status bar was sometimes inaccurate when beginning recording using a default template from the Mediasite server.
#41470 Fixed the problem in Recorder where the Restore from ISO busy icon continued to display after restore process stopped due to error.
#42974 Fixed the problem in Recorder where errors occurred when switching the IP Address Mode via the remote user interface.
#43576 Fixed the problem in Recorder where the prompt to enter Mediasite Connection credentials displayed when navigating to pages within the Recorder UI if the connection Remember Me option was not checked.
#44721 Fixed the problem in Recorder where the alert to restart the Recorder after licensing took too long to display.
#44999 Fixed the problem in Recorder where locking a Windows machine being used as a video input could cause errors or crashes on RL-120R1 Recorders.
#44569 Fixed the problem in Recorder where audio monitoring in the Recorder interface would stop working after closing a Remote Desktop session that used an audio setting to play audio on the client computer.
#42114 Fixed the problem in Recorder where slides captured from an SD-SDI source were not cropped correctly.
#41908 Fixed the problem in Recorder where slides captured from a composite video source were not cropped correctly.
#44607 Fixed the problem in Recorder where the option to automatically adjust the clock for Daylight Saving Time was disabled when changing to some time zones.
#44639 Fixed the problem in Recorder where post-processing completion would frequently close the preview player.
#44762 Fixed the problem in Recorder where syncing encoding settings from a server could delete some encoding settings from the Recorder.
#45440 Fixed the problem in Recorder where presentations that failed to recover via manual recovery could reattempt recovery many times.
#43431 Fixed the problem in Recorder where the Recorder Health Monitor logged some disk drive serial numbers incorrectly.
#44774 Fixed the problem in Recorder where the number of repeating scheduled instances was inconsistent depending on which UTC offset is used.

Known Issues

  • Changing a recurrence start time after a presentation for the recurrence is opened on the Recorder causes a second presentation to be created without deleting the previous presentation.
  • Custom IIS push publishing points must be manually reset before the Recorder is able to push to them again.
  • When viewing the list of Recorders in Management Portal, a Recorder will display as offline if your site root URL is set to HTTPS and the Recorder is set to use No SSL. Recorders in this state can still be accessed remotely, they only display as offline on the list.
  • Recovering a Smooth Streaming presentation that has been opened by the Recorder Player will fail and not play back properly. The Recover Presentation option should only display after the Recorder has been rebooted. Currently, the Recover Presentation option displays after refreshing the page or restarting the Recorder while the presentation has been opened in the player. This can lead to a recovery failure and unplayable presentation.

Sonic Foundry Contact Information

General information mediasite@sonicfoundry.com.

Customer Support website: Mediasite Customer Assurance Portal

Customer Support phone: 877.783.7987.

——-

As always, For any NC State Mediasite information or help requests, email mediasite-help@ncsu.edu.