Mediasite Administrator Update, April 2016

As part of an ongoing effort to keep Mediasite administrators on campus informed, we created this DELTAwire article specifically for you! For help with any Mediasite questions, please contact us at

This article includes information on the following topics:

Mediasite Server Maintenance

Central IT’s extended maintenance is scheduled from 6 a.m. Saturday, April 2, to 6 p.m. Sunday, April 3. OIT services that depend on two campus data centers may be degraded or unavailable for extended periods during the maintenance window. Mediasite services may be degraded or unavailable for extended periods during this maintenance window.

The monthly Windows Updates for the Mediasite servers will be installed on Saturday, April 23, 2015 between 5 a.m.—6 a.m. The servers will be rebooted one at a time. There will be a brief outage when the database and file servers are rebooted, but no other interruptions are expected.

If you have any questions regarding the maintenance listed above or experience any Mediasite issues, please contact for further assistance.

For further information and updates, please see Updates & Maintenance schedule.

Record Your Lectures in Summer 2016: Sign up beginning April 12

Distance Education and Learning Technology Applications (DELTA) and the Office of Information Technology (OIT) invite instructors to opt-in to record their course in ClassTech classrooms that have Mediasite classroom capture recording systems. Currently, all Mediasite-equipped classrooms operated by ClassTech have audio and notes (presentation, document camera) recording capabilities, and many have cameras. To see if your assigned room is Mediasite-equipped, visit DELTA’s Classroom Capture Rooms List. (Note: Only rooms with college/department listed as OIT/ClassTech are participating in this service.)

Watching or listening to classroom lectures and discussions allows students to review material multiple times, including right before tests, which should help increase retention of the material. The recordings are not intended to serve as a substitute for attending class, but as a way to reinforce the material.

Instructors can link recorded lectures directly into their class Moodle site(s) for easy student access. They may also monitor student usage—through weekly or monthly reports—to see how often students are using the recordings and if there is a correlation with student learning. Lectures are restricted to students enrolled in the section being captured, but instructors can add additional sections if they desire.

Operating Mediasite equipment to record a class is fairly simple for an instructor with moderate technical abilities. A brief equipment training session is provided, but the automated workflow makes recording your course reliable and user-friendly. There is no charge for this service.

If you wish to record your course, please visit the Classroom Capture Portal to opt-in.

Recorder Hardware and Supported Software Versions

We realize with the multiple versions and images which exist you might need assistance with the correct image and version you should use for your recorder. Please contact if you need assistance than what is described below.

Following is a knowledge base article which will assist you in which versions are supported on your recorder and if a recorder needs to be re-imaged, which image to use. There are only two images available now (7.0.9 and 7.1.8) and the image version should be selected based on the recorder model.   NCSU’s currently supported recorder version is 7.0.24 build 2089 or 7.1.9 build 2813.

Mediasite Recorder Restore Image Recommendations

UNLEASH 2016, Mediasite User Conference

The global Mediasite User Conference is the best networking venue for Mediasite enthusiasts. Whether you attend in Madison or choose to participate online, this can’t-miss event is packed with knowledge sharing, best practices and Mediasite Community networking. It’s that time of year to start thinking about Unleash 2016. Registration is open, so register and save the date for your global Mediasite User Conference, May 2-4 in Madison, Wisconsin. Using the link below to register, and following the instructions, will offer the “All Access Pass” for NC State attendees the rate of $495.00 up through the Unleash 2016 registration cut-off date (end of April).

Register today!

  • Select “New Registration
  • Click the category “All Access Pass
  • After the appropriate category has been selected, Click “Apply Code” Button
  • Complete the rest of the form

More Information

To learn more about Mediasite at NC State, or to see other topics covered in our next update, please contact Laura Stephenson at Your suggestions are always welcome.

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