Best Practices

Consider following these recommendations with your course(s).

Getting Started

Things to Know

  • All testing will be by appointment only. Students will be required to schedule appointments at least 24 hours in advance.
  • There are two testing locations on campus during the regular semester:
  • Appointments can only be made within our hours of operation.
    • Hours are extended during peak testing times; such as final exams.
  • During final exams, paper-based tests that do no require computer access move to a overflow location, such as D.H. Library, Talley Student Union, or Witherspoon Student Center.
    • More information about the overflow location will be posted at prior to the university’s final exam period.
  • Students should forward their accommodation letter to as promptly as possible, 72 hours in advance before attempting to make their first appointment.
    • The student’s appointment will not display the appropriate accommodations until the letter has been received and processed by our staff.

General Expectations

  • Input sections of our syllabus statement and the guidelines set forth by The Office of Student Conduct when discussing DELTA Testing Services in your course.
  • Place a link to our official website,, in your LMS.
  • To help students get acclimated to making appointments, go over the steps found at appointment guidelines with them at the start of the semester. For example, allowing students to make their appointments in class could be the first assignment in the course.
  • Be flexible with your exam period, giving at least a two-day window for each exam.
    • Larger courses, 100 students or more, should have a three or four-day window for each exam.
    • Use group overrides to manage or stagger student access to exams in larger courses.
  • Limit the number of on-site exams to four or fewer per course.
  • Optional exams or quizzes should not be administered during the final exam period. Only the required final should be scheduled with our office.

Foreign Language Tests

  • Please house the file for your listening section in Mediasite and send DELTA Testing Services the “shared link” URL. Alternatively, Moodle can support the administration of audio files.

Online and Hybrid Paper Tests

For tests delivered online, follow these additional best practices:

  • Important for local and remote testing, such as ProctorU (if applicable):
    • Within your LMS, configure exams to match the current semester and visible to students on the course dashboard before the start of each exam.
      • Learn how to configure assignment settings in Moodle.
      • All exams should open at 8:00 a.m. the first day of each testing window. Additionally, exams should close at 11:59 p.m. on the last day of the exam window.
    • All appointments are based on the dates and times for your course information. Please contact before changing the timing of your exam to confirm availability.
      • Appointments are based solely on the date and time limit. Changing either one may result in canceling appointments.

Paper-Based Tests

Paper-based tests may be uploaded at the time of submitting course information or emailed to DELTA Testing Services at at least two days prior to the exam.

Please note, our office does not administer paper-based multiple choice exams. Instead, faculty must transition assessments to an LMS of their choice to facilitate the administration of their exams.

Our office will add a cover page to the document, but please include the following information on the first page of your test(s):

  • Course and section numbers (example, BIO 181 610)
  • Test ID (examples: Test 1, Final Exam)
  • Instructor name
  • Time limit
  • Materials permitted

During the Fall and Spring semesters, paper exams may be picked up in Cox Hall Room 205 after 10 a.m. on the day following the end of an exam period.

During final exams and Summer semesters, the paper exam pickup location may change. Consider emailing to let us know when you are coming so we can prepare the packet before you arrive.

Makeup and Incomplete Exams

To inquire about availability to administer a makeup exam, please contact Sharon Broere, Senior Associate Director of Online and Distance Education Administrative Services, or

If our team is available to assist, makeup exams should occur outside of the university’s Final Examination period.