July 2018 Mediasite Administrator Update

An important My Mediasite upgrade and a pre-semester MUG meeting are highlights for this Mediasite Admin update.

MUG Meeting August 1, 2018

The next NC State Mediasite Users Group (MUG) meeting is Wednesday, August 1, 2018, at 10:30 a.m. in Parks Shops 130 on the main campus. Lunch will be provided! We need to know how many people will have lunch, so please RSVP via this link.

We encourage all college-level Mediasite Admins and associated IT personnel to attend. It’s a good opportunity to do a check-in prior to the start of our busy Fall 2018 semester.

Mediasite Server Upgrade Saturday, July 14

The production My Mediasite instance will be offline Saturday, July 14 for a server upgrade. We don’t expect the upgrade to take all day, but the whole day is reserved for upgrading and testing, so outages could occur at any time.

Details will be posted to SysNews. Upgrade elements:

  • Saturday, July 14 My Mediasite instance goes offline. Access to My Mediasite online will not be possible. Users can record locally, but will not be able to upload or view what has been recorded.
  • My Mediasite will be upgraded to server version 7.2 and will be renamed mediasite.wolfware.ncsu.edu. Links to existing My Mediasite content will redirect to the new instance.  
  • There is an interface change for the My Mediasite user portal with this upgrade.
  • Sonic Foundry has 15 videos on the Mediasite YouTube channel that cover all My Mediasite functions using the new interface. The following link has them grouped together: My Mediasite videos (latest version)
  • We are emailing all My Mediasite users directly with this information.

MSX Conference in Madison, WI in October

What we used to know as “Unleash” has been renamed to “The Mediasite Experience” and has moved from May to this coming October 15–16, in Madison, WI. It’s in a different hotel, too. Details are here: http://www.mediasiteexperience.com/

If you plan on going, use this discount code when you register: TM250. This provides $250 off of the MSX rate.


NC State April MUG meeting

Mediasite YouTube channel

Sonic Foundry Moodle/Mediasite videos

My Mediasite Version 7.2 videos

Note from Sonic Foundry

A modest change is being made to Sonic Foundry’s server and recorder software numbering system. Recorder software images and versions will be odd numbers, and server versions will be even numbers.

  • After the 7.1 recorder version series, the next recorder iteration will be 7.3.xx,
  • The next server version after the 7.2 series will be 7.4.xx.

Current NC State Mediasite server, recorder disc image and software versions


  • Server version: 7.0.30, Build 3791.
  • Recorder disc image 7.1.14.
  • Most current recorder build 7.1.14, Build 5015

Testing (7.2)

  • Test server: 7.2.2, Build 2047
  • Recorder disc image 7.1.14
  • Recorder version: 7.1.14 Build 5015
  • We have just received recorder version 7.3.1 but have not done any testing with it yet. It’s available for your testing.

Testing Your Production Workflow

The Mediasite testing environment is available 24/7.

  • Test server: 7.2.2, Build 2047
  • Recorder disc image 7.1.14
  • Recorder version: 7.1.14 Build 5015
  • Recorder version 7.3.1 Build 1457 WES7 is also available.
  • Every Mediasite Instance is on the test server.
  • You have access to your test instance, 24/7.
  • The URL is identical to your production instance URL except “-testing” is inserted after the college/department name, such as delta-testing, coe-testing, textiles-testing, etc.  
  • If you experience any difficulties, email mediasite-help@ncsu.edu.

All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website.

Closed Captioning

When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning is on the OIT Accessibility website:


More Information

For any Mediasite information or to send Mediasite help requests, email


Mediasite maintenance windows and any enterprise-wide issues are posted on Sysnews: https://sysnews.ncsu.edu/

Subscribe to Mediasite updates by sending the message “subscribe mediasite” to mj2@lists.ncsu.edu.

Unsubscribe to Mediasite updates by sending the message “unsubscribe mediasite” to mj2@lists.ncsu.edu.

DELTA Updates and Maintenance Schedule: https://wolfware.ncsu.edu/updates-maintenance/

Sonic Foundry contact information

General information mediasite@sonicfoundry.com.

Customer Support website: Mediasite Customer Assurance Portal

Customer Support phone: 877.783.7987