For help with any Mediasite issues, please contact email@example.com.
Test your production workflow
The Mediasite testing environment is always available for you. The test server is on version 7.0.28. The latest recorder version is the 7.1.10 image and 7.1.11 software.
- Every Mediasite Instance is on the test server.
- You have access to your test Instance, 24/7.
- The URL is instancename-testing.online.ncsu.edu/online/manage
- If for some reason you can’t log in, or someone on your team can’t login, contact us at firstname.lastname@example.org.
All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website:
New Recorders will have 7.1.10 Image and 7.1.xx Software
If you receive a “refresh” recorder or purchase a new recorder this coming year, it will come with the 7.1.10 image and 7.1.xx software.
November Server Maintenance
The weekend of November 5-6, OIT is performing quarterly data center maintenance. Please see Sysnews post https://sysnews.ncsu.edu/news/580578bc for details and updates.
All campus services experience disruption from 6 a.m. Saturday, November 5 through 6 p.m. Sunday November 6. Mediasite viewer may experience login and presentation access problems. Live streams could be disrupted and content creators may be unable to publish presentations. It is impossible to know when these disruptions may occur and what their duration may be.
The next scheduled monthly Windows Updates for the Mediasite servers is Saturday, November 19 from 5 a.m. to 6 a.m.
For further information and future updates, please see the Updates and Maintenance Schedule: https://wolfware.ncsu.edu/updates-maintenance/
When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning contract and contract rates can be found here:
For any Mediasite information or to send Mediasite help requests, email
Subscribe to Mediasite updates by sending the message “subscribe mediasite” to email@example.com.
Unsubscribe to Mediasite updates by sending the message “unsubscribe mediasite” to firstname.lastname@example.org.