For help with any Mediasite issues, please contact email@example.com.
Test your production workflow
The Mediasite testing environment is always available for you. The test server is on version 7.0.28. The latest recorder version is the 7.1.10 image and 7.1.11 software.
- Every Mediasite Instance is on the test server.
- You have access to your test Instance, 24/7.
- The URL is instancename-testing.online.ncsu.edu/online/manage
- If for some reason you can’t log in, or someone on your team can’t log in, contact us at firstname.lastname@example.org.
Recorder version 7.1.11 Features and Fixes
As a convenience, we’ve compiled the 7.1.11 new features, major fixes and known issues in a Google Document: https://docs.google.com/a/ncsu.edu/document/d/1asK8wbvAyQQoNTCp7g0KDi2ofJAYxBXT7-DI3BhPWPs/edit?usp=sharing
This information has been gleaned from the 7.1.11 Release Notes on the Sonic Foundry support site: https://support.sonicfoundry.com/Document/File/Mediasite-Recorder-7-1-11-Build-3395-Release-Notes
New Recorders will have 7.1.10 Image and 7.1.xx Software
If you receive a “refresh” recorder or purchase a new recorder this coming year, it will come with the 7.1.10 image and 7.1.xx software.
October Server Maintenance
The Fall break maintenance window is Thursday, October 6 through Saturday, October 8. There may be brief disruptions to DELTA-supported services, including Mediasite, during this time.
The next scheduled monthly Windows Updates for the Mediasite servers is Saturday, October 22 from 5 a.m. to 6 a.m. For further information and future updates, please see the Updates and Maintenance Schedule: https://wolfware.ncsu.edu/updates-maintenance/
When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning contract & contract rates can be found here: https://accessibility.ncsu.edu/multimedia/internal/providers.html
For any Mediasite information or to send Mediasite help requests, email email@example.com.
Subscribe to Mediasite updates by sending the message “subscribe mediasite” to firstname.lastname@example.org.