Mediasite Administrator Update, December 2014

As part of an ongoing effort to keep Mediasite administrators on campus informed, we created this DELTAwire article specifically for you!  For help with any Mediasite questions, please contact us at

This article includes information on the following topics:

Carolinas Chapter Mediasite Meeting

If you weren’t able to join us for the first Mediasite Community Carolinas Chapter meet-up, the event was a great success. Hosted by East Carolina University, over 50 Mediasite users gathered on November 12 to network and share ideas.

You can watch and share the recorded video of our sessions by logging into ECU’s Mediasite portal. And see pictures of the event by visiting the photo album in the Mediasite Community.

Join the Carolinas Chapter group in the Mediasite Community today to stay connected, get notifications of upcoming chapter meetings and share feedback on what you’d like to see in upcoming meetings. (Not a Community member? It’s easy to join.)

Mediasite Server Maintenance

The monthly Windows Updates for the Mediasite servers will be installed on Friday, December 19th. In addition, there will be SQL maintenance. Several of the servers will need to be rebooted which will cause some downtime.

If you have any Mediasite issues, please contact

For all regular scheduled server maintenance windows, please see the Updates & Maintenance schedule.

Upgrading to My Mediasite 7 – December 17-18, 2014

During the upgrade of the My Mediasite instance in August, an issue was discovered that did not allow access to some pages that start with http://mymediasite. Sonic Foundry has released a solution, testing has been completed and we will be upgrading My Mediasite to version 7. This decision has been discussed and approved by the Wolfware Governance committees, based on two key factors:

  1. Mediasite Desktop Recorder compatibility with OS X 10.10 (Yosemite) – The version 6 Desktop Recorder is not currently certified for use on OS X 10.10.  In the meantime, it is suggested that Mac users do not update to 10.10 if they require the use of version 6 Mediasite Desktop Recorder.

  2. VodCast – Many users have expressed interest in the use of vodcast, a single file download that can be published directly from My Mediasite to a YouTube channel or iTunes, this feature is part of My Mediasite version 7.

How does this affect you and what’s required?

Once the server has been upgraded, ALL USERS of My Mediasite will be REQUIRED to:

  1. Uninstall version 6 and then download and install version 7 of the desktop recorder

  2. Re-establish your connection to the server

Get Help

DELTA’s support staff are ready to answer questions that may arise as you transition to the upgraded version of My Mediasite. Once you have logged into the My Mediasite Management portal you should see all previously recorded content.

Take advantage of the following resources if you have questions or experience any issues:

  • Visit DELTA’s My Mediasite Quickstart Guide for informative FAQs on downloading the new software and re-establishing your connection to the server.

  • Contact the LearnTech help desk at or (919) 513-7094.

New Features

The new release offers several features to look forward to, including:

  • screencast plus video capture with the Mediasite Desktop Recorder

  • additional flexibility for My Mediasite users to enable closed captioning and create their own downloadable files and audio podcasts

  • better screen real estate with the new players

  • VodCast, a single file download that can be published to other sites like YouTube and iTunes U

  • recordings can now be organized in one catalog or channel instead of having to share individual links

If you would like to learn more about desktop recording with My Mediasite, DELTA will be offering our “My Mediasite Basics: Desktop Recording and Media Management” workshop in the spring along with some new and exciting workshops including best practices with My Mediasite and more.  Look for details on the workshops page of the DELTA website.

Removing WMV (Windows Media Video) Templates from the Management Portal

Beginning in January 2015, we will begin removing templates and content servers from the management portal which use WMV.  The removal of WMV is necessary to convert the Mediasite enterprise service to SSL (secure socket layer) which provides us improved security and the ability for users to embed videos within Moodle (or any other secure environment).  In addition, Windows Server 2012 software does not support Windows Media and in the future we will be upgrading our servers to this version.

As you begin to prepare for the Spring semester, please make sure you are using the new templates pushed to your instance for version 7 which use MP4 instead of WMV.

Mediasite Server Media Management

As we approach the end of the semester, it is important to reduce the number of unnecessary files on your recorders and in the management portal.  To free up disk space and help the management portal run faster, please take the following steps:

  1. Empty the recycle bin. Files in the recycle bin will, over time, consume large amounts of space on the Mediasite Servers.
  2. Delete any unneeded schedules.
  3. Delete any unneeded scheduled presentations.
  4. If you have presentations with both wmv and mpeg files, please remove the duplicate wmv file from the presentation.
  5. Delete expired security roles and unneeded players, catalogs.

If you need assistance with instructions on how to complete any of these tasks, please email

UNLEASH 2015, Mediasite User Conference

The global Mediasite User Conference is the best networking venue for Mediasite enthusiasts. Whether you attend in Madison or choose to participate online, this can’t miss event is packed with knowledge sharing, best practices and Mediasite Community networking.

It’s that time of year to start thinking about Unleash 2015Registration is open, so save the date for your global Mediasite User Conference, April 27-29 in Madison, Wisconsin.

More Information

To learn more about Mediasite at NC State, or to see other topics covered in our next update, please contact Laura Stephenson at Your suggestions are always welcome.

Please send Mediasite help requests to

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