Mediasite Administrators Update, September 2014

As part of an ongoing effort to keep Mediasite administrators on campus informed, we created this DELTAwire article specifically for you!  For help with any Mediasite questions, please contact us at

This article includes information on the following topics:

Mediasite 7

The upgrade to Mediasite 7 was completed on Friday, August 8 on all instances except My Mediasite. During the upgrade of the My Mediasite instance, an issue was discovered that does not allow access to some pages that start with http://mymediasite. Sonic Foundry is working on the issue and should have a solution by September.  Therefore, the My Mediasite instance will remain on the version 6 servers until we receive the code, have tested and upgrade during one of the published maintenance windows.  Users will also need to remain on the version 6 software of the desktop recorder.

With this major upgrade we experienced some issues which have been reported to Sonic Foundry.  Some of the issues have been escalated to engineering and some will be resolved in future releases. We are sharing the following google doc with users which list the known issues and the status of resolution. Also included in this document are tabs for feature request or production suggestions which have been submitted and tips that might not have been covered in the training session in v7.

Get Help

DELTA’s support staff are ready to answer questions that may arise as you transition to the upgraded version of Mediasite. Take advantage of the following resources if you have questions:

New Features

The new release offers several new features, including:

  • complete playback control in the new Mediasite MultiView Player, which can stream up to four simultaneous high-definition content sources
  • existing RL SD recorders able to take advantage of dual motion for content capture.
  • existing RL HD recorders able to capture up to three sources–one SD and two HD–as full motion sources.
  • screencast plus video capture with the Mediasite Desktop Recorder
  • additional flexibility for My Mediasite users to enable closed captioning and create their own “Publish-to-Go” download files and audio podcasts
  • better screen real estate with the new players
  • VodCast, a single file download that can be published directly from My Mediasite to a YouTube channel or iTunes U
  • new catalog channels

Desktop Recording and Media Management with My Mediasite

Interested in participating in My Mediasite? Sign up now! Also be sure to join the My Mediasite Users Community, a Moodle Project Space that features training resources, guidelines for best practices, discussion forums and step-by-step installation instructions. Visit the DELTA Knowledge Base for further helpful information.

To learn more about desktop recording with My Mediasite, be sure to attend DELTA’s upcoming workshop, “My Mediasite Basics: Desktop Recording and Media Management.” The workshop will cover basic features and tools for recording, uploading and managing presentations, and will offer tips and best practices for using My Mediasite to produce effective instructional content for both blended and online courses.

DELTA is offering the workshop on two separate dates:

  • September 11: 9:00 a.m. – 12:00 p.m., in D.H. Hill Library, Multimedia Seminar Center
  • October 15: 1:30 p.m. – 4:30 p.m., in D.H. Hill Library, Multimedia Seminar Center
  • November 21: 9:00 a.m. – 12:00 p.m., in D.H. Hill Library, Multimedia Seminar Center

Register now to attend one of these workshops!

Mediasite Monthly Server Maintenance

The monthly Windows Updates for the Mediasite servers will be installed on Saturday, August 30th between 5am and 6am. We will also be adding more resources to several of the servers. This will result in about 15 minutes of downtime at some point during the maintenance window. If you have any Mediasite issues, please contact
There are two additional maintenance windows during the month of September on September 13 and 27.  More details regarding these these maintenance windows will be sent to the Mediasite list-serv during the month of September.

For all regular scheduled server maintenance windows, please see the Updates & Maintenance schedule.

NC State Mediasite User Group Meeting

Please plan to attend our NC State Mediasite User Group (MUG) meeting on September 25, 2014.  We are currently narrowing down a specific time and location and will notify the mediasite list-serv when those details are finalized.  The agenda is still under development, but look forward to discussions on best practices in version 7, what might be different in version 7, and a great session on features in Mediasite and My Mediasite for instructional designers, instructional technologists and administrators who work with instructors.

More Information

To learn more about Mediasite at NC State, or to see other topics covered in our next update, please contact Laura Stephenson at Your suggestions are always welcome.

Please send Mediasite help requests to

Subscribe to Mediasite updates by sending the message “subscribe mediasite” to