Quality Matters at NC State

What is Quality Matters?

Quality Matters (QM), an internationally recognized, standards-based program, that offers faculty quality assurance in online and hybrid course design with a focus on continuous improvement. Originating from a FIPSE grant, QM is a non-profit organization offering institutional subscriptions and a range of fee-based services, including QM-managed course reviews and a variety of professional development opportunities. The UNC System (NC State included) is an institutional subscriber to Quality Matters.

Quality Matters is both a rubric and a process that is specific to higher education, backed by research, and are nationally recognized as a means to improve course design.

The Quality Matters Rubric

The Quality Matters rubric is designed to help institutions review their own courses across eight broad standards.

  1. Course Overview and Introduction
  2. Learning Objectives (Competencies)
  3. Assessment and Measurement
  4. Instructional Materials
  5. Course Activities and Learner Interactions
  6. Course Technology
  7. Learner Support
  8. Accessibility and Usability

You will need to create a Quality Matters account to view the entire QM Standards Rubric (abbreviated) and access QM professional development offerings.


QM Coordinator at NC State

Interested in learning more about Quality Matters or the Online Course Improvement Program? Reach out to NC State’s QM Coordinator, Bethanne Tobey at bwtobey@ncsu.edu for more information.

QM@NCState Listserv

Join the QM@NCState listserv to begin receiving news and updates for online course improvement professional development opportunities and updates. To subscribe send an email to: group-qualitymatters@ncsu.edu

Online Course Design Workshops

Check out DELTA’s current course design workshop offerings: https://delta.ncsu.edu/workshops/

Beginning Spring 2018 — The Online Course Improvement Program

The Online Course Improvement Program (OCIP) is a professional development opportunity for faculty who currently teach online and are seeking to build upon their existing knowledge and skills in pursuit of improving one of their online courses. The program model is collaborative, which includes a cohort (group) of faculty peers and OCIP coordinators working together to design a course that meets the nationally recognized standards of the Quality Matters organization.