People: Charlene Pettiway

Charlene Pettiway

Technology Support Technician Academic Technology Innovation
Address Box 7113 Raleigh NC 27695 Phone: 919-513-4616

Biographical Info

Charlene Pettiway joined Distance Education and Learning Technology Applications (DELTA) in July 2014 as a LearnTech Support Technician. She works in the Instructional Technology Service office and is responsible for supporting faculty, staff, and students with DELTA-supported instructional technologies. In addition, she also answers DELTA’s LearnTech help desk support line, works in ServiceNow to respond to instructional technology related incidents, provides consultations in person with faculty and staff and contributes to a variety of technical projects related to instructional technology support. Charlene received her Bachelor of Science in Applied Mathematics from NC State University.