Viewer and Student Resources
The NCSU Help Desk offers support for viewers who have difficulty accessing or playing their Mediasite presentations. Email help@ncsu.edu or call 919-515-HELP (Toll Free: 877-501-6278) for assistance. If you are taking a distance education course, you may contact the Distance Education Office for support with Mediasite.
Using Mediasite
Mediasite recordings can be viewed through an Internet browser and on any computer platform. View the following resources for more technical details:
- Software Requirements
- Recommended Computer Configuration
- Viewing and Troubleshooting Tips
- Playback on Mobile Devices
- How to Play a Mediasite Presentation
- How to Download a Mediasite Presentation
- Mediasite Player Overview
- Mediasite Playback Checklist
Additional Resources
Answers to common Mediasite questions are posted at:
