General Processes

Requesting a Vista site

1. Navigate to the Vista website
2. Click on the "Manage Sections" button at the top left of the screen and log in if with your Unity ID and Password.
3. Click on the "Standard" option and select the section for which you would like to create a Vista website.
4. Confirm your request. You can now request another section, manage this new section, or log out.
5. An automated process runs throughout the day to add any new sections. The section should appear in Vista after 5 AM the next day at the latest.
6. You will receive an email confirming that your Vista site has been created, along with important information on accessing and managing your new site. You will log into your new Vista site.
7. If you have questions, please contact the Help Desk at 515-HELP (4357) or email LearnTech for further assistance.

Administering your WolfWare course

Go to the WolfWare Admin Tool.

There you can

• Manage your support lists
• See your class roll
• Add extras
• Configure wrap access
• Check/request more quot
• Administer mailing lists
• Manage your gradebook
• Submit assignments
• View the message board and other things

Please see WolfWare FAQ for much more information.

Problem accessing online tools

1. Check sysnews.ncsu.edu for notices of planned or unplanned outages
2. Check the tool itself for notices (e.g. vista.ncsu.edu)
3. Try to go to some other web site (e.g. google.com)
4. Send an email to LearnTech detailing your problem, please be as specific as possible, include your unity id, what you were trying to use (and course, section info), what URL you were going to, and any error messages you received. The more detail you provide, the better we will be able to help.

Requesting a videoconference

1. Request a videoconference or seminar on NC-REN.
2. Please take the time to fill out all of the fields below. NOTE: Please be sure to include your email address
3. We will confirm your booking via email and we will call you if we have questions.
4. A billing authorization listing anticipated services and charges will be sent to you prior to the video conference/seminar requiring an authorized signature and Project ID Number.
5. You will need to send the billing authorization back to VCS at Campus Box 7113 prior to the program to confirm your acceptance of the charges.
6. An University IDT will be processed immediately following the event.

Questions/Telephone Booking

Contact Bob Klein, NCSU/NC–REN Program Coordinator at 919-515-3683, bob_klein@ncsu.edu.