Frequently Asked Questions
Use the search box to browse our most frequently asked questions for solutions about using learning technologies.
Browse solutions
- Blackboard Vista
- WolfWare
- Elluminate
- Multimedia
- Teach
- Learn
- Get Help
- Tools
- LMS Services
- Distance Education
- About us
Search Parameter(s):
- What is WebAssign?
- I am having problems putting content into my WolfWare course locker and/or displaying it.
- What are some good instructions for students to join my Elluminate sessions?
- Where do students access WolfWare courses and content?
- Non-course content, inappropriate linking, or other misuse of the courses.ncsu.edu server and URLs.
- What kinds of workshops does DELTA teach?
- Can you make copies of third-party media (e.g., PBS shows) for my students?
- Why would I use DVDs to support my instruction?
- I have an Eos or Unity course locker and need more space.
- How can I reserve a distance education classroom?
- How do I add someone to the class roll who is not registered for the course?
- How do I create a calculated grades column in Vista?
- Instructor is reaching the supportable limit of quota in the Wolfware locker and needs to conserve.
- What are some things that DELTA looks for in an IDEA grant proposal?
- Chat doesn't work in Vista when I'm using a Mac
- Where do I find the instructor tools to administer my WolfWare course locker?
- Can my students use Elluminate without an instructor present?
- How can I get help from DELTA? / How do I get help putting my course online?
- What is the difference between IDEA Grants, LITRE Grants, and FCTL Grants?
- My Grade Book in Vista has disappeared!
- What do I need to consider if I'm using someone else's work in my online class?
- Which web browser works best with Moodle?
- How do I sign up for a DELTA workshop?
- What is Blackboard Vista?
- What is my course URL and the corresponding location of the course locker in AFS file space?
- How do I change my WolfWare home page link to another URL, e.g., common, another section, off-site etc.
- How much time, approximately, will it take to put together an IDEA Grant?
- How do I give my TA access to my WolfWare course locker?
- How to I upload multiple files *at once* to to my Vista site?
- Where are the files stored that students submit via WolfWare Submit, and how do I retrieve them?
- Where do I put my online course materials?
- I have a federal or state grant and need to produce a video. Can DELTA VCS help?
- What is happening with LMSs at NC State (WolfWare, Vista, etc.)?
- How do I view recordings in Elluminate?
- Why do my WolfWare media files no longer play?
- How do I get a Vista site for my course?
- What do I need to do to get started using Elluminate?
- Can instructors create groups in WolfWare Submit for group submission of assignments?
- How do I schedule a video conference with the help of DELTA VCS?
- How do I combine multiple class rolls in a single Vista site?
- I'd like to use my current WolfWare again next semester. How do I do that?
- I am interested in teaching a Distance Education class, what should I do?
- What tools are available in WolfWare, and how does the instructor access them?
- I have courses on My Courses list in Blackboard Vista that I no longer want to view.
- How do I put content into a WolfWare locker if I am not on an Eos/Unity computer with access to AFS?
- How do I submit an announcement to the DELTA website?
- Where can I or my students get software to view course materials?
- What do I need to access Vista?
- How will DELTA VCS make copies of my finished videos?
- What is the address for the Elluminate server?
- What are the read-write permissions on a WolfWare course locker?
- What is Elluminate?
- How do I publish my Vista course early?
- Where do I put material that can be accessed across semesters, even if the course is not currently being taught?
- Where do I place restricted materials in my WolfWare course locker?
- Mail sent to/from a WolfWare address is bouncing. How can this be fixed?
- How many sites can I connect to in a video conference provided by DELTA VCS?
- How do I create an Elluminate meeting?
- What is "Large Course Redesign"?
- What is "Selective Release" and how do I use it in my Vista course site?
- When can I request a Vista site for the upcoming semester?
- How does Wolfware handle cross-listed courses?
- I know I am enrolled in my class, but WolfWare says that I am not.
- What is Second Life?
- How secure is WolfWare Submit?
- A video (or audio) file in the wrap directory of my WolfWare locker will not play.
- My Vista course isn't showing up, how can I get access to it?
- Where do I place audio, video, and other media files in a WolfWare course locker?
- Is there a way to replace a preloaded whiteboard file in Elluminate?
- What is DELTA?
- I need to be listed as an instructor for a course.
- How do I get a proctor for the exams I am giving?
- I would like more information about WolfWare?
- What is a WolfWare PREP locker and how do I get one?
- How do I request an IDEA grant?
- What email lists are automatically created for a Wolfware?
- What is the Anonymous Feedback tool that is listed under Mailing List Management on the Admin Tools page?
- What instructional tools are available in the distance education classrooms?
- Where can I get page layout templates to make a website for my course?
- How do I take exams for my DE course?
- What are the system requirements for Elluminate?
- How do I send invitations to my students for an Elluminate session?
- How do I change the course catalog description, prerequisites, or other content on a WolfWare course boilerplate page?
- How can a multi-section course share a common home page and web materials?
- What content would I put on a CD or DVD for my students?
- How do I put files into a WolfWare course locker ?
- Can I "attach" course lockers as I do other directories on Unix?
- What is a WolfWare PARK locker, and how do I retrieve it?
- How do I get an accessibility review of my website?
- I cannot access WRAPed files in my WolfWare course.
- Who holds the copyright to my online course?
- How do I edit my profile in Moodle?
- How do I request a WolfWare course locker?
- How do I copyright protect my images using Wolfware?
- How do I use WolfWare submit from campus labs? How do I submit from home?
- How can I contact DELTA employees?
- How do I create links between files in my WolfWare course locker?
- What is a DELTA IDEA Grant?
- How do I change my name in Vista?
- How do students enroll in distance education courses?
- How do I add someone to my Vista site?
- Am I eligible to apply for an IDEA Grant?
- How do I recover my Elluminate password?
- I have a distance education question as a student.
- How can I find out if the Vista server will be down for maintenance?
- How can I make sure my students know how to use Vista?
- I have a suggestion for an improvement to the way Vista looks and works.
- How do I get a Moodle section?
- I'd like training for a specific instructional technology that is not on your schedule, what options are available to me?
- Where can I get software to create websites?
- What does it cost to use the distance education classroom?
- Can DELTA VCS convert my VHS tape to DVD?
- How do I redirect the URL for one class section to another URL?
- What equipment should I get for using Elluminate?
- Why can't I connect to an Elluminate session and others in the class can?
- How do I prepare my students to use Elluminate?
- How do I prevent feedback (echos) while using Elluminate?
- I need a gradebook program in Wolfware.
Can't find your answer? Call 513-7094 or submit a request to LearnTech