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NC STATENC STATE 125th Anniversary

Tech Tips

Discover the departments, people and resources that make DELTA happen at NC State

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DELTA fact sheet

Services

Providing resources and support for technology-mediated teaching and learning

  • Instructional services help desk email and phone support
  • Distance education information and services for faculty and students - help desk email, phone, or fax support
  • Workshops, seminars, and individual sessions for teaching and learning with technologies needs
  • Websites provide comprehensive information, links, FAQ support, registration and orientation services, and other resources for teaching and learning in technology-enriched teaching and learning environments
  • Marketing and partnership development creates awareness of DE learning opportunities and facilitates collaboration
  • Assessment and diversity activities help extend NC State’s land grant mission to underserved populations
  • Access to online research materials and reports

Learning Management System (LMS) Support

Managing NC State’s learning management system online infrastructure for Moodle, WolfWare and Blackboard Collaborate courses, including:

  • Server setup and configuration
  • System level backups
  • Account creation and access control
  • Content, communications, and performance management
  • Upgrades and retrofits
  • Grade submission technologies
  • Assessment tools

Distance Education (DE) Video Conferencing and Classroom Support

Supporting and maintaining distance education classrooms through:

  • Facility planning for enrollment growth in DE
  • Design consulting and system engineering
  • Course productions, recorded, live, or via webcast
  • Video conference scheduling and facilitation

Media Distribution

Supporting students at a distance through distribution of course content via CD, DVD, and television broadcast.

Online and Technology-Enhanced Course Production

Supporting planning, design and development of online courses, programs and resources through:

  • Project management
  • Instructional design and multimedia production
  • Assessment
  • Usability and accessibility
  • Coordination of IDEA instructional research and development grants

Video Production

Supporting the university community through:

  • Field production and shooting
  • Non-linear editing
  • Producer/director services
  • Satellite down-linking
  • Video streaming

Facts and figures

  • Established July, 2000
  • Locations: DH Hill Library, Partners I & Venture II
  • 72 full-time permanent staff + temporary staff and student assistants

Areas of Expertise

  • Distance Education & Distributed Learning Environments
  • Distance Education Faculty and Student Services
  • Distance Education Program Planning and Development
  • Project Planning and Management
  • Budget and Resource Management
  • Marketing and Partnership Development
  • Instructional Design
  • Assessment
  • Diversity
  • Teaching with Technology
  • Multimedia
  • Information Technology
  • Systems Management
  • Web Development
  • Database Management
  • Video Production

Distance Education Facts – FY 10/11

  • 300+ faculty
  • 1,500+ courses and sections
  • 68 degrees, certificates, subject specializations
  • nearly 15,000 students served
  • 30,000+ enrollments
  • around 20% average annual growth over five years

Faculty Support Services Facts – FY 10/11

  • Summer Institute 26 participants
  • 1,016 regular workshop enrollments
  • 431 unique participants in regular workshops
  • 5,927 Help Calls resolved
  • 295 Instructional House Calls conducted
  • 23 course production projects

Learning Management System Usage – Fall 2012

  • Moodle: 3,138 course sections with a total enrollment of 100,997
  • WolfWare: 1,297 course sections with a total enrollment of 46,299
  • Total NC State students using Moodle and/or Wolfware: 31,368 (90.2% of total population)
© 2013 NC State University