DELTA fact sheet

Services

Providing resources and support for technology-mediated teaching and learning

• Instructional services help desk email and phone support
• Distance education information and services for faculty and students - help desk email, phone, or fax support
• Workshops, seminars, and individual sessions for teaching and learning with technologies needs
• Websites provide comprehensive information, links, FAQ support, registration and orientation services, and other resources for teaching and learning in technology-enriched teaching and learning environments
• Marketing and partnership development creates awareness of DE learning opportunities and facilitates collaboration
• Assessment and diversity activities help extend NC State’s land grant mission to underserved populations
• Access to online research materials and reports

Learning Management System (LMS) Support

Managing NC State’s learning management system online infrastructure for Moodle, WolfWare and Blackboard Collaborate courses, including:

• Server setup and configuration
• System level backups
• Account creation and access control
• Content, communications, and performance management
• Upgrades and retrofits
• Grade submission technologies
• Assessment tools

Distance Education (DE) Video Conferencing and Classroom Support

Supporting and maintaining distance education classrooms through:

• Facility planning for enrollment growth in DE
• Design consulting and system engineering
• Course productions, recorded, live, or via webcast
• Video conference scheduling and facilitation

Media Distribution

Supporting students at a distance through distribution of course content via CD, DVD, and television broadcast.

Online and Technology-Enhanced Course Production

Supporting planning, design and development of online courses, programs and resources through:

• Project management
• Instructional design and multimedia production
• Assessment
• Usability and accessibility
• Coordination of IDEA instructional research and development grants

Video Production

Supporting the university community through:

• Field production and shooting
• Non-linear editing
• Producer/director services
• Satellite down-linking
• Video streaming

Facts and figures

• Established July, 2000
• Locations: DH Hill Library, Partners I & Venture II
• 72 full-time permanent staff + temporary staff and student assistants

Areas of Expertise

• Distance Education & Distributed Learning Environments
• Distance Education Faculty and Student Services
• Distance Education Program Planning and Development
• Project Planning and Management
• Budget and Resource Management
• Marketing and Partnership Development
• Instructional Design
• Assessment
• Diversity
• Teaching with Technology
• Multimedia
• Information Technology
• Systems Management
• Web Development
• Database Management
• Video Production

Distance Education Facts – FY 10/11

• 300+ faculty
• 1,500+ courses and sections
• 68 degrees, certificates, subject specializations
• nearly 15,000 students served
• 30,000+ enrollments
• around 20% average annual growth over five years

Faculty Support Services Facts – FY 10/11

• Summer Institute 26 participants
• 1,016 regular workshop enrollments
• 431 unique participants in regular workshops
• 5,927 Help Calls resolved
• 295 Instructional House Calls conducted
• 23 course production projects

Learning Management System Usage – Fall 2012

• Moodle: 3,138 course sections with a total enrollment of 100,997
• WolfWare: 1,297 course sections with a total enrollment of 46,299
• Total NC State students using Moodle and/or Wolfware: 31,368 (90.2% of total population)